This is the 5th Eurasia’s Shared Service and BPO GCR-Congress. More than 200 corporate users are expected to join the congress. More decision makers and players are involved in the shared service or business process outsourcing practices. This congress is to put more new values in terms of education interaction and networking. We are focusing on Finance & Accounting, Human Resource, Information Technology and Customer Services. To make the participating optional and flexible we are adding more interactive sessions like concurrent workshops, round sessions and extended networking slots. The topics cover from general trend of shared service and BPO to the specific core functions or cross functions.