June 2019, Sofia – Staying true to its mission to empower businesses in their digital transformation with innovative solutions, on 5th of June BULPROS officially opened the newest technology Innovation Lab in Bulgaria. The opening ceremony gathered business leaders, technology experts, partners, media and politicians, among which Stamen Yanev, Executive Director of the Bulgarian Investment Agency, as a special guest.
Commenting on the opening of the Innovation Lab, Ivaylo Slavov, CEO of BULPROS said: “BULPROS team worked hard to create this space for developing new ideas and fostering innovation. For us, the Innovation Lab is another step in the right direction towards becoming a digital transformation leader as well as a milestone in the company’s history.”
During the event, BULPROS experts demonstrated how technology innovations can help companies embrace new business opportunities. Creating a digital and personalized user experience, expanding the business by introducing digital collaboration tools, enhancing the efficiency of customer communication based on innovative Cisco and Microsoft solutions – these are just some of the scenarios that were presented at the event. A chatbot developed by the company and a virtual reality complemented the guest experience.
“It is important for us to share with our partners and customers the innovation we develop and deliver through our solutions. I believe that the experience with cutting edge technologies and the industry expertise acquired during the solutions we deliver to customers abroad can help our customers in Bulgaria. We tried to uncover a small piece of these scenarios during this event”, said Alexander Tzonev, CTO of BULPROS.
BULPROS Innovation Lab is located in BULPROS new technology towers in Business Park Sofia and is aimed at showcasing the variety of opportunities that digital innovations reveal for businesses. The laboratory includes the following demo stations: Sales Effectiveness Dashboard and Sales AI, Professional Services Resource and Project Management, Team Collaboration, Boardroom Meetings, Secure Connectivity Platform (SCP) for manufacturing and Remote Expert based on Cisco technology, Accounts Payable Process Automation, Remote Digital Onboarding, In-person Digital Onboarding, Smart Assistants and Chatbots, Executive Workplace, iQ.Suite, Traffic and Security Analytics.
BULPROS Innovation Lab is a further strategic investment initiative after in 2016 the company received a Certificate for Investor Class A for a large investment project in the area of IT services and customer services. In addition, in May 2019 BULPROS won the ITS Award 2019 for Most Innovative Workspace of the Year and in 2017 the company received the award “Strategic Investor in Plovdiv Region”.
BULPROS is an innovative global IT and BPO services, solutions and products provider, repeatedly recognized as one of the fastest growing IT companies in prestigious rankings such as Deloitte’s „Technology Fast 50 in CE“ and „Technology Fast 500 in Europe, Middle East, and Africa“, Inc. 5000 Europe, Financial Times 1000 Europe, and McKinsey’s 2018 report “The rise of Digital Challengers”.
Our offerings are focused on Cloud and Support Services, Industry Digitalization, Cyber Security, Digital Workspace, Technology Services, and Sales Services. We have extensive vertical expertise in the Financial and Professional Services, Telecommunications, Manufacturing, Healthcare, and Retail industries.
BULPROS operates on a global scale and has more than 19 offices, located in Europe and North America. The company has a team of more than 1200 experts and consultants.
BULPROS has established successful customer and partner relations with Fortune 500 IT companies such as Cisco, Microsoft, IBM, Unisys, VMware, Siemens, T-Systems, SAP, Hortonworks, Oracle, Red Hat, etc. BULPROS is a co-founder of the Bulgarian Outsourcing Association and a member of the American Chamber of Commerce, the German Outsourcing Association and the Indian-Bulgarian Business Chamber.