May 2018, London – BULPROS presented innovative business solutions which can support companies with their successful digital transformation at the UC EXPO 2018. The forum, which is the largest Unified Communications and Collaboration event in Europe, took place on 16th and 17th May at ExCeL London.
With over 5500 attendees, more than 100 exhibitors and 100+ free-to-attend seminars from world-class speakers, UC EXPO was the must attend UC&C event for those across the IT industry.
The two-day conference was focused on technologies that enable smarter collaboration and a truly connected business for boosting team productivity. In this context, BULPROS participated as a technology provider with deep expertise in developing innovative solutions for effective team, customer and partner collaboration.
Our experts Emil Galabov (Head of Collaboration at BULPROS) and Martin Cross (UK Sales Manager) represented the company and officially introduced the following two solutions for improving business performance:
ANGELIA - Incident Collaboration Manager
ANGELIA facilitates real-time collaboration during incident resolution, automating, unifying and speeding up the process. It integrates with various in-house systems used in the incident management process.
- Shortening the time for gathering a team
- Real-time collaboration for highly eﬃcient teamwork
- Usage of knowledgebase systems
- Maintaining compliance
DIGINOVO - Video Contact Center
DIGINOVO transforms in-store sales agents into on-line sales specialists via seamless video experience. It enables communication between end users and the contact center with no need of installing any additional applications or even dialing a phone number. This solution realizes the long-held dream of “one-click connect” and thus changes the entire customer journey.
- Intelligent call routing
- Instant messaging
If you are interested in BULPROS’ solutions ANGELIA and DIGINOVO, please contact Martin Cross, UK Sales Director, per email at Martin.Cross @ bulpros.com.