The longstanding successful cooperation between BULPROS and IBM has grown to the next level of partnership: BULPROS is now an IBM Gold Business Partner. In the past years the two companies have been collaborating closely both in events and on solutions, in order to deliver highest possible value for their customers.
IBM awards Gold Business Partner status to their partners, which have demonstrated superior skills and delivery capabilities, high customer satisfaction, technical and sales certifications, sales success, and verified client references. This new step will generate great new opportunities for BULPROS, including access to training and education, broader access to IBM specialists and the full IBM Software Catalog, extensive technical support, as well as marketing and sales support. For our employees this means better instruments, more competence and know-how, which will help us deliver value added services and a wider range of premium resources to our customers.
In its constant quest to provide first-class services and solutions, BULPROS invests heavily in partnerships with key players on the IT and other relevant industries. The partnership with IBM is especially important, since it means further development of the IBM capabilities and ensures highest quality of the offerings. In recent years, both companies have been participating in joint events, workshops and investing in projects. The focus is on sharing of expertise and the joint-development of solutions, in particular in the fields of Cloud and Support Services, Cyber Security, Financial Services and Insurance and AI Conversational Assistants. This increases the added value to BULPROS customers.
Explore the fields of IBM partnership:
AI Conversational Assistants
These are smart interactions for advanced customer experience into any application, device, or channel. The smart assistants are based on the IBM Watson Assistant framework. AI Conversational Assistants can deliver additional business value by creating enhanced conversations and making personalized recommendations which have direct impact on the customer’s behavior. Smart interactions enable conversational user experience, channel orchestration and customer service automation as a holistic approach.
Cloud and Support, Multi-Cloud Management
BULPROS Cloud Operations offerings are designed to assist customers in running their workloads in the Cloud in a secure and optimized manner. IBM Cloud delivers a framework to accelerate the private cloud modernization journey and BULPROS takes over different roles as development partner, solution integrator and reseller to optimize the whole process.
One of the services in this sphere is Multi-Cloud Management and Orchestration. Companies are now starting to adopt the Multi-Cloud concept as the key to organizational agility, since it uses the benefits of multiple cloud computing and storage services in a single heterogeneous architecture to increase productivity and optimize expenses.
The leading platform for orchestrating and automating incident response processes is IBM Resilient Security Orchestration, Automation and Response (SOAR). BULPROS includes it in its email security platform for optimal protection of email and user data. It offers a holistic business and data protection, intelligent Incident Management & Cyber Security Analytics and Managed Security Services.
Financial Services and Insurance
BULPROS Banking and Insurance solutions help in defining new business models and providing value-added services for the customers. IBM Watson is integrated in the offering with IBM Safer Payments.
BULPROS PSD2 Compliance Package maintains the customer’s APIs up to date with changes in the PSD2 and other regulations with minimal effort on their side. Regardless whether the APIs are in a private or hybrid cloud deployment, BULPROS offers multi-tenancy support based on the IBM Integration portfolio with a very accessible starting package, no matter where the deployment takes place.
One example for the successful implementation of the IBM API Connect platform within Digital CX for Banking is the Account Gateway service (XS2A Gateway), launched by BULPROS in partnership with BORICA.
BULPROS is a global company with focus on the successful digital transformation of its clients and partners. It is one of the fastest growing technology organizations, recognized by the rankings of Deloitte "Technology Fast 50 in CE" and "Technology Fast 500 in Europe, Middle East, and Africa", McKinsey's study "The rise of Digital Challengers", as well as the prestigious rankings Inc. 5000 Europe and Financial Times 1000 Europe and etc.
BULPROS’ offerings include Digital Solutions, Cyber Security, Cloud and Support Services, Technology Services and Sales Services. The company has a wide range of competencies in various areas with focus on Financial Services and Insurance, Professional Services, Telecommunications, Manufacturing, Healthcare and Retail.
BULPROS operates on a global scale and has more than 1300 employees, working across 20 offices, located in Europe and North America.
BULPROS has established successful customer and partner relations with Fortune 500 IT companies such as Cisco, Microsoft, IBM, Unisys, VMware, Siemens, T-Systems, SAP, Hortonworks, Oracle, Red Hat etc. BULPROS is a co-founder of the Bulgarian Association for Innovation, Business Excellence, Services and Technology (AIBEST) and a member of the American Chamber of Commerce and the German Outsourcing Association.