BULPROS is proud to be the first IBM partner in EMEA to acquire the Build Competency for Banking and Financial Services. The IBM Competencies were introduced in May 2020 and recognize business partners who demonstrate technical proficiency and client success building solutions. Acquiring this Competency represents a major step in the development of the partnership between the two companies.
It was the innovative solution Digital Banker which earned BULPROS the Competency, as it demonstrated the company's ability to deliver cutting-edge AI-driven technology that can help banks transform and futureproof their operations. BULPROS brought the Digital Banker to market this year by leveraging its own deep industry expertise and IBM's leader role in financial technology and the Hybrid Cloud with its new offering, IBM Cloud for Financial Services.
The solution's functionalities are essential for the modernization of the financial sector as they empower retail banks to infuse AI within their customer experience and deliver great private banking-level of service to all their customers. It helps to understand the complete financial life of the customers, infusing valuable insights and advice within the CX, assisting instantly 24x7 with AI-driven conversation and connecting customers to the right banking expert over video when empathy is needed. Digital Banker can also provide concierge feeling with third-party services and automate any customer and employee task. The solution passed evaluation and technical validation by IBM.
Besides the trust and recognition, this brings several benefits for BULPROS and the Digital Banker. Among them are the inclusion in various go-to-market activities of the PartnerWorld Program and on the Global Solutions Directory and being featured on a webpage with the trusted Build/Service partners with an opportunity for lead passing.
The evolution of a strong partnership
The partnership with IBM has always been of particular importance for BULPROS, since it means constant development of the IBM capabilities and ensures the highest quality of the offerings. The long-standing successful collaboration has been steadily gaining pace and scope and has gone well beyond participating in joint events, workshops and investing in projects. In 2019, BULPROS was honored with the prestigious status IBM Gold Partner in recognition of its superior skills and delivery capabilities, high customer satisfaction, technical and sales certifications, sales success, and verified client references.
BULPROS prioritizes the sharing of expertise and the joint-development of solutions in the fields of Cloud and Support Services, Cyber Security, Financial Services and AI Smart Assistants. During this challenging year, the company seized the opportunities by the accelerated digitization to take a leap forward and enhance its portfolio in these fields, supporting the most affected industries. At the beginning of 2020, BULPROS took its cyber defense to the next milestone by launching IBM security solutions as part of its portfolio. With a strong partner like IBM, the company is able to offer its solutions in an aaS model making it accessible to smaller companies.
As a result of developing all these capabilities, BULPROS was announced as one of the first Next Generation IBM Business Partners – a title awarded to companies that have a similar vision, customer-centric philosophy, extensive expertise and technical skills to tailor solutions to meet customer needs and requirements. This acknowledgement motivates us to focus even more on innovation and technical excellence to deliver the highest possible value to our customers.
BULPROS is a global digital transformation company, one of the fastest growing technology organizations, recognized by the prestigious rankings of Deloitte "Technology Fast 50 in CE" and "Technology Fast 500 in Europe, Middle East, and Africa", Inc. 5000 Europe, Financial Times 1000 Europe, and McKinsey’s report “The rise of Digital Challengers”, etc.
Its offerings include Digital Solutions, Cyber Security, Cloud and Support Services, and Technology Services, with focus on Financial Services and Insurance, Professional Services, Telecommunications, Manufacturing, Healthcare and Retail.
BULPROS operates on a global scale and has over 1000 employees, working across 20 offices, located in Europe and North America.
BULPROS has established successful customer and partner relations with Fortune 500 IT companies such as Cisco, Microsoft, IBM, Unisys, VMware, Siemens, T-Systems, SAP, Salesforce etc. BULPROS is a co-founder of the Association for Innovation, Business Excellence, Services and Technology, the CE Business Council Growing Europe, and a member of the American Chamber of Commerce and the German Outsourcing Association.
 Accelerate your innovation on the IBM Cloud for Financial Services with the Reimagined PartnerWorld Program, https://www.ibm.com/blogs/business-partners/accelerate-your-innovation/