Burgas, October - BULPROS received the Prize for Innovation of the year 2020 at the AIBEST Annual Summit 2020 in Burgas, Bulgaria. The company was awarded for its solution Power Teams 365 – a holistic business automation and collaboration suite for service-orientated organizations.
The AIBEST Annual Summit is the most important event for the outsourcing industry, which brings together its top representatives to discuss the development of the sector in Bulgaria. An important part of the conference is the award ceremony, where companies with outstanding performance, best practices and cooperations are recognized. This year, the summit saw a record number of applicants for the awards.
The past year was very productive for BULPROS in terms of launching new innovative products for various industries. In view of the most pressing challenges of speeding digitalization and rapid surge in the use of communication and collaboration platforms, providing one centralized tool to ensure seamless and secure operations and collaboration is critical. That is why we created Power Teams 365 and we are very pleased that the solution has received such high recognition.
Professional services firms are fast-growing companies operating in an extremely competitive environment. They rarely have the luxury to devote time and resources to analyze the challenges they are facing in their day-to-day operations – i.e. efficient resource management, quick and accurate pricing, timely project management and risk mitigation. High-performing professional services organizations must be able to make quick decisions in all aspects of their business from sales through talent management, project planning and execution to financial management.
The innovative suite Power Teams 365 is the one place where team members and customers meet, discuss and interact, leveraging the power of Microsoft Dynamics 365 and the Teams Platforms, augmented with AI assistants, intelligent insights, and real-time analytics. With Power Teams 365 companies can streamline key processes within the whole organization, align different areas of business and business units in a single process framework, which leads to improved resource utilization, team productivity and optimal resource allocation. This unified communication helps boost efficiency and achieve economies of scale.
Moreover, Power Teams 365 takes a holistic approach to the processes from lead to cash and captures the information from the entire process, providing full transparency and visibility into the steps of the process. It automates the measurement of the effectiveness of the processes through clear KPIs and enables the people involved to focus on value-add tasks, augmenting them with AI powered assistants. All of the above brings the power of the data to the leadership fingertips to enable informed, data driven decision making.
Other innovative products which BULPROS launched or reinforced this year include:
- the award-winning iQ.Suite 360 - open and integrated holistic platform for Digital Security, Governance and Compliance, powered by Artificial Intelligence;
- Digital Banker – a solution providing intelligent self-service banking capabilities, delivering great AI-driven and personalized CX to all digital customers;
- C4C Calling - integrated call handling and management of Cisco IP and softphones into SAP Sales Cloud and SAP Service Cloud user interfaces via centralized solution.
BULPROS is a global digital transformation company, one of the fastest growing technology organizations, recognized by the prestigious rankings of Deloitte "Technology Fast 50 in CE" and "Technology Fast 500 in Europe, Middle East, and Africa", Inc. 5000 Europe, Financial Times 1000 Europe, and McKinsey’s report “The rise of Digital Challengers”, etc.
Its offerings include Digital Solutions, Cyber Security, Cloud and Support Services, and Technology Services, with focus on Financial Services and Insurance, Professional Services, Telecommunications, Manufacturing, Healthcare and Retail.
BULPROS operates on a global scale and has over 1000 employees, working across 20 offices, located in Europe and North America.
BULPROS has established successful customer and partner relations with Fortune 500 IT companies such as Cisco, Microsoft, IBM, Unisys, VMware, Siemens, T-Systems, SAP, Salesforce etc. BULPROS is a co-founder of the Association for Innovation, Business Excellence, Services and Technology, the CE Business Council Growing Europe, and a member of the American Chamber of Commerce and the German Outsourcing Association.